Privacy Policy

This policy describes how China CNC Machining Co handles information when you use our website at cncmachiningchina.co.

Effective date: March 25, 2026

Controller: China CNC Machining Co, operating from Dongguan, Guangdong Province, China.

Contact for privacy questions: [email protected] or +1 844 598 7800. Business hours: Monday through Saturday, 8:00–18:00 GMT+8.

Scope

This policy applies to visitors and customers who browse our public website, use our contact or inquiry flows, or otherwise share information with us in connection with CNC machining inquiries. It does not govern third-party websites that we may link to.

Information we collect

We collect information that you choose to provide and limited technical data needed to operate the site securely.

Information you provide

  • Contact and inquiry forms: When you use contact or similar forms, we may receive your name, email address, phone or messaging handle, company name, subject line, and message content.
  • Quote and project files: If you submit requests for quotation or engineering review, you may upload CAD models, drawings, specifications, and related notes. File names and embedded metadata may be present in those uploads.
  • Communications: We retain the content of email and other messages you send to addresses published on this site, such as [email protected].

Technical and usage data

  • Server and security logs: Our hosting environment may log data such as IP address, approximate region, browser type, referring URL, request time, and error codes. We use this information for security, abuse prevention, and troubleshooting.
  • Sessions and security tokens: The site may set a session cookie to support form security, for example to reduce automated spam submissions. That cookie is typically marked HttpOnly and, on HTTPS connections, Secure.

How we use information

We use the information above to respond to inquiries, prepare quotations, operate and improve our website, comply with legal obligations, and protect our systems and users. We do not sell your personal information.

Depending on your location, applicable law may require a legal basis for processing. Where the EU or UK General Data Protection Regulation applies, we rely on one or more of the following: performance of a contract or pre-contract steps you request, our legitimate interests in operating a B2B manufacturing business and securing our website, and compliance with legal obligations. Where consent is required for a specific activity, we will ask for it separately.

Sharing and subprocessors

We may share information with service providers who assist us with hosting, email delivery, or IT security, subject to appropriate confidentiality and data-processing terms. We may disclose information if required by law, court order, or lawful government request.

International transfers

Our business is located in China. If you contact us from North America, Europe, Australia, or elsewhere, your information may be processed in China and in other countries where our service providers operate. We take steps designed to protect information in line with this policy and applicable law.

Retention

We retain contact, inquiry, and project-related information for as long as needed to fulfill the purposes described in this policy, manage ongoing customer relationships, meet legal and accounting requirements, and resolve disputes. Retention periods vary by record type and jurisdiction.

Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. No method of transmission over the Internet is completely secure; you should use discretion when sending highly sensitive data.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to processing or request portability. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights that apply to you, contact us at [email protected]. We may need to verify your request before responding.

California residents

If California law applies, you may have additional rights regarding personal information, including the right to know categories of information collected, to request deletion subject to exceptions, and to opt out of certain sales of personal information. We do not sell personal information as that term is commonly defined in the CCPA. To submit a request, email [email protected] with “California privacy request” in the subject line.

Children

This website is directed to businesses and professionals. It is not intended for children under 16, and we do not knowingly collect personal information from children.

Third-party content and CDNs

We may load fonts, icons, or scripts from third-party content delivery networks so the site displays correctly. Those providers may receive technical data such as your IP address when your browser requests those assets. For example, this site may use Font Awesome stylesheets from a public CDN. We do not control their privacy practices; please review their policies if needed.

Changes to this policy

We may update this policy from time to time. The effective date at the top will change when we do. Continued use of the site after updates means you acknowledge the revised policy.

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